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Customers' eligibility date is set at the time a device discount is given or a new device is activated.
Note: Some add-ons are included in your plan and cannot be removed without changing your plan.
Sprint continues to bring a better wireless experience to more customers across the country as we build an all-new 4G LTE network and improve 3G service.
Several factors can influence your network coverage, signal and speed, and there are steps you can take to strengthen and maintain your connection.
To upgrade your device online: Select your phone Choose your add-ons (optional) Add-ons vary depending on the type of device you have.
If you don't see the add-on you are looking for, click Chat with us and ask the agent if the add-on is available.
Over the air updates are important because they synchronize your phone with the network.